Video: The #1 Corporate Training Request During The Pandemic
Since the pandemic began, Dr. Bill has delivered more than 900 resiliency-building webinars to frontline teams. (Available webinar list on request.) From this experience, he has developed a popular, customizable 4-Part Resiliency and Recovery Webinar Series that is tailored to the current experience of each organization (via staff interviews) and available as a live webinar and for “on-demand” viewing.
Through this unprecedented time, frontline staff have been anxious, angry, burned out and, at times, in conflict and crisis with each other. The video below describes the very real costs of unaddressed team conflict and stress:
1. Dr. Bill- “Team Doctor” to Frontline Teams and their Leaders: Resiliency webinars/”On Demand” Courses, and Much More.
- We offer immediate “triage” and comprehensive interventions for teams struggling with pandemic stress, burnout, productivity and interpersonal issues such as unresolved conflicts, poor morale, and incivility. We help frontline organizations reduce and eliminate attrition, absenteeism, presenteeism, stress claims, and litigation.
Dr. Bill leading an executive retreat, Dallas, Tx, for a healthcare company.
Dr. Bill speaking about his book, Fire Your Excuses.
2. Virtual and Live Crisis Response and Critical Incident Debriefing.
About Critical Incident/Trauma Debriefing
Dr. Dyment offers on-site critical incident debriefing locally in Southern California. For organizations more remote, he is often called upon to provide virtual debriefing and crisis intervention services.
Client Example 1: Pandemic Stress and Burnout
- Just when hospital and other medical teams thought the surges were over, the Delta variant has again overwhelmed resources and morale. Nursing staff report they are demoralized in a way right now that is different from early COVID waves–they are seeing younger and younger patients and, with the availability of the vaccine, their illness and death feels entirely preventable. Healthcare professionals who managed adequately in 2020 and 2021 are more likely to express severe signs of burnout here in 2022. In turn, we are hearing a greater desire for mental health resources, including usable coping strategies, and guided debrief sessions.
Client Example 2: Accident, Illness, or Loss of a Staff Member or Family Member or An Especially Traumatic Patient Outcome.
- The second category of critical incident debriefing is the more familiar. We offer on-site/virtual support and counsel to H.R. teams and employees in the wake of a severe accident or death of a staff or family member, patient, an incident of workplace violence, or major restructure.
Client Examples (Client names withheld)
- A disgruntled employee takes the life of his boss and several colleagues. The firm and its employees are in shock. We provided immediate debriefing and emotional triage, and set up follow-up counseling for those who needed it over the coming months.
- A beloved manager is found deceased in his office. All staff are traumatized by the event, D&A provided on-site debriefing and counseling.
- A veteran team member succumbs to COVID-19 or is killed in a motorcycle accident.
3. High-Level Strategy and Debrief Sessions
Client Example 1:
- The leadership of an overwhelmed staff asks us to assist her virtual team who is struggling with post-COVID burnout and stress levels, getting support for children who struggled emotionally over the past two years of COVID. We host a virtual debrief session that focuses on 1. rebuilding morale. 2. talking through stressors, 3. identifying workable coping strategies and 4. pointing team members to available resources.
Client Example 2:
- An organizational leadership team will be rolling out a mental health initiative, i.e., World Mental Health Day (October 10, 2022) designed to best address the needs of their international company. In addition, they would like a pro to help them process their own feeling and experiences over the two years, as they realize they have often had to push them aside to address employee concerns.
4. 5X ROI* Executive Coaching for Hospital Leaders and Other Frontline Managers
*Ask us how!
Client Example 1:
- We provide executive coaching to “C-suite,” VP, and director-level leaders assisting them in leveraging their influence by rapidly becoming what their teams most need them to be for them, with an ever-watchful eye on ROI.
Client Example 2:
- We coach essential, struggling managers, helping the leader and organization alike, avoiding resignations, litigation, morale/productivity issues and recruiting costs.
Client Example 3:
- We provide executive coaching for new and up-and-coming leaders insuring that he/she successfully transitions into their present or future role.
Client Example 4:
- We assist hospitals and healthcare leaders as they cope with higher levels of patient need, helping them identify and grow new leaders, delegate and grow in emotional intelligence.